Monday, March 17, 2014

ACM is "Customer Care"



ACM Community Management is committed to providing the best customer service in the Property Management industry.  Did you know that you can speak to a live customer care representative Monday through Friday from 7:00 AM to 7:00 PM?   Well, that is what you get when you are a client of ACM Community Management.  Utilizing the latest phone center technology, ACM’s highly-trained, friendly and knowledgeable customer care representatives can address virtually any issue while they are on the phone with you.  From work orders and their status, unit owner ledger questions to upcoming Board meeting dates, our representatives are prepared to solve your questions and concerns.  Since all Customer Care calls are logged, a report can be provided to the Board on a regular basis showing types of calls handled and questions asked.

Our Customer Care staff plays a pivotal role in helping ACM manage your community in the most responsive and thorough manner possible.  You can contact us at 630-620-1133 or by email at mail@acmweb.com. 

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